First and foremost, I am grateful to be able to perform Umrah and return to my homeland healthy and safe.My Umrah experience with Khasah Travel was less than satisfactory, but all of these shortcomings could be saved by having a good and experienced Tour Leader (Kang Wildan). Kang Wildan really cares about his congregation, he is often absent in case someone is left behind, the information given is clear, the point is he is experienced and knows what must/will be done, so the congregation feels safe.However, here are several things that are important to pay attention to for "potential" Khasanah Travel Umrah pilgrims:1. Check your suitcase carefully. Who knows if the suitcase you received was damaged before you used it, as was my experience. Even though it was finally replaced, it was through arguing first (which shouldn't have been necessary).2. Make sure you prepare additional costs for suitcase wrapping services at the airport, the price ranges from 80 thousand (in Jkt) to 200 thousand in Turkey. Because in my opinion travel suitcases are of low quality. And it was proven that several other pilgrims' suitcases were broken, damaged, broken, etc.3. The most important thing is to make sure your room matches your order. I ordered a double room for an additional fee, but in Makkah-Madinah, my room had 4 beds. The room is small, there are 4 beds, so it's hard to put your suitcases in, and if you want to pray in the room there's no space.4. Also prepare additional costs for moving/upgrading rooms/hotels. Because I had to move hotels at my own expense of around 3.5 million/night, because my hotel room in Medina was not very suitable - even for a 3 star. The room was damp, smelled musty, the floor was dirty, the bed sheet was shabby as if it hadn't been washed, the bathroom was flooded because there was an overflow from the drain, the worst thing was there was no hot water. There was no soap and shampoo and dirty towels, never mind counting, thank God I brought my own. But cleanliness and hot water are essential. I submitted a complaint to TL in the morning (we checked in the night before) and the hotel followed up only for flood drainage, otherwise there was no change until the afternoon. So instead of not being able to rest, I decided to move hotels at my own expense.5. Bring lots of snacks, who knows, you might want to snack/hungry on the bus during the trip/city tour. Because of so many bus trips, as far as I remember, only 1 loaf of bread was distributed twice ;)The rest of the experience in Turkey was enjoyable and as expected.God willing, what I said above is what I actually experienced, so that it doesn't become slander. Purely for input to make improvements and be careful for all of us. Thank You.